
Frequently asked questions
What services do you offer?
We specialize in Champagne Cart and Candy Cart rentals for wedding, birthday parties, corporate events, and special celebrations. We offer a wide range of add on services such as champagne flutes (glass and plastic option), Drink Dispenser, Cake Stand, Cotton Candy Machine, and Rock Candy stirrers. We add new rental items weekly so please reach out if you have questions about a specific item.
How do I book a rental?
You can book directly on our website using our online scheduling system by clicking book now. You can review our products in the gallery to confirm which cart rental you are interested in. You are required to complete and sign a contract for our Champagne Cart, Candy Cart or Candy Store, and Cotton Candy Machine rentals. A $50 dollar deposit is due at the time of booking. Contracts must be completed and signed at least 24-hours before your event.
How long is the rental?
All rentals require a 4-hour minimum rental time block. Each additional hour is $5o dollars. Additional time must be added at the time of booking.
Do you provide staff to operate the cart?
No we do not provide staff. We will deliver the cart 30-45 minutes prior to your event start time. During our arrival we will set-up the cart for your event. Once the cart is set-up we ask that you do not move the cart. At the end of your event we will work with you to set-up a pick-up time. We prefer to avoid coming in when your party is still going on. Therefore, we would prefer to pick-up 30 minutes after the event end time.
Do you provide the champagne?
No! You are required to provide your own champagne and drinks for your event. You are also required to pull any permits required for your event.
Can the cart be customized?
Yes! You are able to customize the cart with details such as balloon arches, adding flowers, personalized signs, LED lighting. Please reach out to us for personalized customizations.
What is the cancellation policy?
We do allow cancellations up to 48-hours before your event with a full refund of your deposit. Any cancellations after 48-hours will result in your deposit being non-refundable.
What payment methods do you accept?
We accept credit and debit cards. In addition to Klarna, and Afterpay.
What locations are included in your service area?
The Metro Detroit, area including Ann Arbor, Belleville, Canton, Romulus, Westland, Livonia, Northville, Plymouth, Novi, Wixon, Brighton, Farmington Hills, West Bloomfield, Southfield, Commerce, Auburn Hills, Birmingham, Ferndale, Troy, Madison Heights, Royal Oak, Rochester, Sterling Heights, Roseville, and others.
Does the cotton candy machine rental come with supplies?
Yes, we will provide the supplies for the cotton candy machine (2 flavors as well as up to 50 cones). The cotton candy machine has a 4-hour rental time minimum. Each additional hour is $25. There is also a $15 dollar cleaning fee.
How do I complete the contract?
The contract is required for the Champagne Cart, Candy Cart, Candy Store, and Cotton Candy Machine rental. The contracts are located at the bottom of the “services” page. You can complete the contract right on the site or download it and email it to us at luxxepartyrental@gmail.com. The contracts are due 24-hours prior to your event.
Do you offer packages?
For information regarding packages please reach out to us directly.
Can I book an all day cart rental?
Yes! All day rentals are available. For booking please reach out to us directly by going to contact us and sending us a message requesting an all day rental.